Last updated: September 30, 2026
This Privacy Policy explains how Summerland Bank ("we", "us") collects, uses and protects your personal information when you use our website and services. This is placeholder content for a demonstration platform and should be replaced with counsel-reviewed language before any production use.
When you create an account we collect your name, email address, phone number and postal address. As you use the platform we record transactions you initiate or receive, sign-in events, and technical data such as your IP address, strictly for security and audit purposes.
We use your information to operate your account, process transfers, provide statements, respond to support requests, keep the platform secure, and meet our legal obligations. We do not sell your personal data to third parties — ever.
Passwords are stored using one-way cryptographic hashing and can never be read back. Sessions are protected against hijacking and cross-site request forgery. Sensitive account actions are recorded in an audit log that our security team reviews.
We retain account and transaction records for as long as your account is open and thereafter as required by applicable financial record-keeping regulations. You may request account closure at any time via our contact page.
We use a single strictly-necessary session cookie to keep you signed in. We do not use advertising or cross-site tracking cookies.
You may access and update your personal details from your account profile at any time. You may also request a copy of the data we hold about you, or ask us to correct or delete it, by contacting our support team.
We may update this policy from time to time. Material changes will be announced on this page with a revised "last updated" date.
Questions about privacy? Reach us via the contact page or write to our Data Protection Officer at 101 Molesworth St, Lismore NSW 2480, Australia.